I am trying to access the application platform but it is not loading, what do I do?

Modified on Sat, 9 Nov at 10:30 PM

Please try the following if the page is not loading:

  1. Check if your internet connection is stable.
  2. Deactivate any ad-blocking software installed on your device.
  3. Update your browser - we recommend using the most recent version of Google Chrome. 
  4.  Try accessing the platform via another browser or with an incognito tab.
  5.  Clear your browser’s cache.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article